Privacy Policy – Ava & Elle Charleston

Ava & Elle Charleston is committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information necessary to provide you with a smooth shopping experience, including:

• Full name

• Email address

• Billing and payment information

• Shipping address

• Phone number (if provided)

• Order history

• Customer service communications

Customer support contact:
info@AvaandElle-Charleston.com

2. How We Use Your Information

We use your personal information for the following purposes:

• Processing and fulfilling orders

• Managing payments and fraud prevention

• Providing customer support and responding to inquiries

• Sending order confirmations and shipping updates

• Improving our website, products, and services

• Sending promotional emails and marketing communications (only with your consent)

3. Sharing of Personal Information

Ava & Elle Charleston does not sell, rent, or trade personal information to third parties.

We may share information only when necessary with:

• Trusted payment processors

• Shipping and delivery providers

• Website and technical service providers

• Legal authorities when required by law

We only work with third parties that maintain appropriate security and privacy protections.

4. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or destruction.

Security measures include:

• SSL encrypted payment processing

• Secure website infrastructure

• Restricted access to personal information

• Trusted and certified payment providers

While we strive to protect your information, no online transmission or storage system can be guaranteed to be 100% secure.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, tax, and reporting obligations.

6. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of marketing communications at any time

• Request information about how your data is used

To exercise any of these rights, please contact us at:

info@AvaandElle-Charleston.com

7. Cookies and Tracking Technologies

Ava & Elle Charleston uses cookies and similar technologies to improve website functionality, personalize user experience, and analyze website traffic.

Cookies may help us:

• Remember customer preferences

• Improve website performance

• Provide personalized content and advertising

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised effective date. We encourage customers to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

info@AvaandElle-Charleston.com